When people talk about entrepreneurship, they often focus on growth. More customers. More revenue. More locations. Kelly R. Scott remembers something different. She remembers the families. For years, Little Britches was the kind of business where customers didn’t simply walk in, make a purchase, and leave. Parents came looking for advice. Expectant mothers stopped by with questions. Families returned as their children grew. Over time, many customers became familiar faces, and many familiar faces became relationships. That sense of connection was one of the reasons Scott loved the work. “It’s never just been about selling something,” she says. “The relationships…
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